Integrated Suite Development Programs

The Integrated Suite of Development Programmes (ISDP) is a training package designed to deliver targeted training to primary care health managers in Timor-Leste. It focuses on non-clinical skills such as management, administration, and leadership. The proposed training approach emphasizes action learning, a methodology where peer groups tackle real-time challenges to improve management and leadership capabilities.

Approach to the Syllabus:

1. Quantitative Reasoning and Knowledge Synthesis

• Explain basic math concepts relevant to health centre management, such as calculating dosages, tracking inventory, and managing budgets.

• Use simple, clear language to communicate health centre data and information effectively.

• Perform basic arithmetic operations necessary for daily health centre tasks, including addition, subtraction, multiplication, and division.

• Demonstrate effective reading and comprehension techniques, including speed-reading strategies.

• Demonstrate note-taking skills for capturing key information during briefings or workshops.

• Summarize and synthesize information from multiple guidance documents and circulars.

ISDP Technical Working Group

2. Computer Skills for Management

• Describe potential benefits of using computer operations for health centre management, including using email, word processing, and spreadsheets.

• Implement file naming and management principles to organize digital files effectively.

• Use Microsoft Office Suite or Google Suite for document creation, data management, and communication.

• Manage email and other communication methods effectively to communicate with stakeholders

3. Computer Skills for Management

• Explain the five key principles of the GTD workflow process: capturing, clarifying, organizing, reflecting, and engaging.

• Capture all tasks and commitments in a trusted system, such as a notebook or digital tool, to ensure nothing is overlooked.

• Clarify tasks by breaking them down into actionable steps and determining the next actions needed to move them forward.